Technical Support is available by  fax or e-mail. When you contact Technical Support, please have the following information available (be sure to include it in your fax or email):

• RuppLynx version number (Go to the Help menu and choose About to be certain of the version number.)
• RuppLynx serial number (This can also be found by going to the Help menu and choosing About. You can also find the serial number printed on a white label on the back of the RuppLynx CD jacket.)
• What model Sharp Organizer you are using
• The type of link between the organizer and the computer (brand and model of cable or infrared link)
• What version of Windows is running on the computer where RuppLynx is installed
• The exact wording of the error message displayed on your computer screen
• What function you were performing in RuppLynx when the error occurred

E-mail
support@rupplynx.com
E-mails are responded to within 24 hours, excluding weekends and holidays. Please note that this means e-mails received on Friday may not be answered until the following Monday. E-mail is the best way to contact support.

Fax
845-810-4487 (24 hours a day, 7 days a week)
Faxes are responded to within 24 hours, excluding weekends and holidays. Please note that this means faxes received on Friday may not be answered until the following Monday.